10:30 a.m., Oct.31)
Orléans girl receives health care advisor scholarship
By Fred Sherwin
Lett is a 23-year-old trailblazer who doesnt let
life with cystic fibrosis ether define or limit her.
Lett, 23, of Orléans has received a
scholarship from the Institute for Healthcare
Improvement in Cambridge, Mass. File photo
Orléans resident joined the Champlain Community
Care Access Centres Patient and Caregiver Council
a year ago to to help improve the home care experience
for CCAC patients.
was diagnosed with cystic fibrosis when she was just two
and has undergone 30 surgeries and hundreds of hours of
treatment in the years since.
has come to rely on Champlain CCAC home care services
on a daily basis, giving her a unique perspective as the
CCACs first in-house Patient Engagement Advisor.
than let her illness define her, Kelsey is fiercely determined
to use her experiences to improve patient care for others.
has provided valuable input on key initiatives including
the development of a new Medical Supplies and Equip-ment
Strategy a key element of smooth transitions from
hospital to home,
participation in a pilot project that allows her to manage
and order her own supplies has yielded rich insights for
her efforts, Kelsey will be presented with the James Conway
Patient and Family Advisor Scholarship at the 27th Annual
National Forum on Quality Improvement in Health Care in
Orlando, Florida this December.
23 years old, I already have so much knowledge about how
the health care system runs. I feel that Champlain CCAC
staff really listen to what I have to say and we have
been working together to improve services for patients
envisions a health care system that puts patients at the
about shifting the culture, she explains. We
improve care only when patients, families and health professionals
work together as equal partners. To-gether were
the dream team."
Champlain Community Care Access Centre (CCAC) is one of
the largest health service providers in eastern Ontario,
connecting people in the region to the care they need.
story was made possible thanks to the generous support
of our local business partners.)
www.orleansonline.ca's main page