Volume 12 Week 5

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Orléans Ward
Bob Monette

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(Posted 5:30 a.m., June 21)
Hydro One opening support centre near Navan

Special to OrléansOnline.ca

In an effort to better serve its suburban clients in the east end of Ottawa, Hydro One is opening a support centre on Frank Kenny Road near Navan. The centre is scheduled to be open by the end of the year and will employ 18 people.

According to a press release issued by Hydro One, the centre will be responsible for the installation, maintenance and repair of the electrical distribution system serving approximately 28,000 customers in the former municipality of Cumberland including the communities of Queenswood Heights and Fallingbrook..

Hydro One has made signifcant upgrades to improve distribution in the area totalling $4 million over the past three years

In 2009, the company installed a new feeder on Innes Road, replaced electrical equip.m.ent at a Hydro One station on Trim Road and replaced a significant number of poles and wires. Additional upgrades which were carried out include a new underground line between John Quinn Road and Parkway Road, which will improve reliability and help facilitate repairs should outages occur.

"We have made improvements to our Orléans area operations an important focus in recent years," said Laura Formusa, President and CEO, Hydro One. "Our ongoing investments in local electricity infrastructure and the establishment of a new work-centre are proof of Hydro One's commitment to investing in our system and providing a high level of service for our customers in the Orléans area."

"The people of Orléans expect and deserve the best possible service in return for their electricity rates," said Phil McNeely, MPP (Ottawa-Orléans). "We have been working on behalf of local ratepayers with Hydro One this past year to improve service and so we welcome their decision to establish a new work centre in Orléans."

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 29,000 km high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 123,000 km low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province.

(This story was made possible thanks to their generous support of our local business partners.)

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